Managed Services
Run data and AI operations with lower friction and lower cost
NeoStats provides senior-led managed services across data platforms, AI systems, and infrastructure - so your teams stay focused on business outcomes, not operational overhead.
Why it matters
Most organisations cannot cost-effectively staff the L2/L3 expertise their data and AI platforms need. NeoStats provides senior specialists on demand - with real SLAs, structured runbooks, and a delivery model that lowers cost without sacrificing quality.
What NeoStats delivers
- Managed data platform operations (Fabric, Azure, Synapse)
- AI model monitoring, drift detection, and retraining support
- L1 / L2 / L3 incident triage and resolution
- Proactive capacity management and cost optimisation
- Change management and release coordination
- Monthly operational reviews with business stakeholders
Where it applies
- Organisation that has built a platform but lacks internal ops capacity
- Business needing 24×7 coverage without a full internal team
- Enterprise wanting to reduce platform operating costs post-implementation
- Government / judiciary needing auditable managed operations
Delivery highlights
- 500+ hours of L3 expertise delivered without fixed overhead (judiciary reference)
- SLA-driven model: committed response and resolution times
- Monthly service reviews with defined KPIs and continuous improvement agenda